Meet Our Team

At Superior Technologies, we believe our greatest strength is our people.
Every project is backed by a team of dedicated professionals who bring technical expertise, problem-solving skills, and a genuine passion for helping our customers.

Pamela Lawrence – Office Assistant

Pam is the friendly voice and organizational powerhouse behind the scenes. A former business owner of Features Nail and Hair, she brings decades of customer service and management experience to our team. Pam keeps our operations running smoothly and is always ready to support both our clients and technicians. She enjoys time with her husband, Chris, and their two daughters.

Dakota Brodd – Sales Development Representative

Dakota joined Superior Technologies with a degree in Supply Chain Management from the University of Wisconsin–Whitewater (2018). He combines his business knowledge with a customer-first approach, guiding clients through our sales process with clarity and care. Dakota ensures that every client feels supported from first contact through project completion.

Nicklas Marden – Low Voltage Technician

Nicklas may be the youngest member of our crew, but don’t let that fool you — he’s our in-house tech wizard. With a natural aptitude for technology, Nicklas thrives on troubleshooting and finding creative solutions to complex problems. His sharp skills and eagerness to learn make him an invaluable part of our installation team.

Nathan Wincapaw – Low Voltage Technician

With years of experience at Best Buy’s Geek Squad, Nathan developed a strong foundation in technology installation and customer service before joining Superior Technologies. Growing up in the country, Nathan isn’t afraid to get his hands dirty, and his work ethic reflects it. His family has bred dogs since he was a child, giving him a strong appreciation for responsibility and care from an early age. Today, he applies that same mindset to low-voltage projects, ensuring our clients receive reliable, high-quality systems.

Talon Hall – Low Voltage Technician II

Talon is known for his precision in the field and his passion for all things automotive — especially classic Mazdas, including his prized FD. When he’s not wiring systems, you’ll find him four-wheeling, camping, or hanging out with his dog, Felix. His dedication to both his craft and his hobbies brings energy and expertise to every project.

Kaleb Shafer – Founder & President

Kaleb started Superior Technologies in 2018 with a clear goal: to provide reliable, community-focused technology solutions. Drawing on years of experience in security, networking, and integration, he built the company from the ground up, always emphasizing trust, quality, and long-term relationships. Today, Kaleb continues to lead with vision while supporting the talented team that makes Superior Technologies what it is.

Our Vision

Elevating Security, Redefining Assurance

At Superior Technologies, our vision is simple: to create a world where technology stands strong, shielding what truly matters. Since our establishment in 2018, we’ve been the beacon of trust in Southern Wisconsin. Our expertise lies in seamlessly integrating advanced systems – think surveillance, alarms, Wi-Fi, and networks – filling a crucial gap in building technology integration.

With a seasoned team that takes pride in every detail, we collaborate closely with IT experts, builders, and contractors, ensuring excellence without room for error. Our commitment to efficiency and security goes beyond words, empowering you with boosted productivity, a sense of serenity, and peak performance.

Superior Technologies

Mission Statement

At Superior Technologies, our mission is to create safer, smarter spaces through innovative security and technology integration. We serve commercial and high-end residential clients across Wisconsin, providing customized low-voltage solutions that deliver reliability, convenience, and peace of mind.

Our goal is to bring our clients peace of mind and make their lives easier by offering a wide range of services that cater to their unique needs. Contact us today to learn how we can transform your technology and help you succeed!

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Why Choose Superior Technologies?

We understand that you have many options when it comes to security companies. However, as your local choice, Superior Technologies can offer a personalized approach that larger, nationwide businesses simply can’t match. We take pride in providing individualized service and customized solutions that are tailored to your unique needs and preferences.

Additionally, we prioritize customer satisfaction above all else, ensuring that our work meets your expectations and exceeds industry standards. When you choose Superior Technologies, you can trust that you’re getting the best service and support in Southern Wisconsin.

Customer Satisfaction Is Our Number One Priority!

Ready to streamline your technology and boost your home or business? Contact us today for a free consultation!

Our expert team provides quality services for both commercial and residential customers, so you can trust us to find the right solutions to meet your needs and exceed your expectations. Whether you need reliable security, seamless networking, or cutting-edge surveillance systems, we’ve got you covered. Let us show you what Superior Technologies can do for you and your property!